Returns & Exchanges
We want you to be completely satisfied with your WAVwatch purchase, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items. All products must be returned in their original packaging with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in the original shipping box and include the printed return authorization slip provided by our portal.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.