Returns & Exchanges

We want you to be completely satisfied with your WAVwatch purchase, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items. All products must be returned in their original packaging with tags attached to be eligible for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in the original shipping box and include the printed return authorization slip provided by our portal.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.